Terms and Conditions
Velastra – Terms and Conditions
Last Updated: 8 September 2025
This website is operated by Velastra. Throughout this document, the terms “we,” “us,” and “our” refer to Velastra. By accessing this website and/or purchasing products from us, you agree to be bound by these Terms and Conditions (“Terms”), as well as our Privacy Policy, Returns Policy, and any other policies referenced herein.
Please read these Terms carefully before using our website. If you do not agree to all of the terms, you must not use the website or purchase our products.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction and, where applicable, that you have given consent for any minors in your care to use the site.
You may not use our products or services for any illegal or unauthorised purpose, nor violate any laws applicable in your jurisdiction. You must not transmit viruses, malware, or any harmful code. Any breach of these Terms may result in immediate termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You acknowledge that your content (excluding payment information) may be transferred unencrypted and involve transmission across networks, and may be altered to meet technical requirements of connecting networks or devices. Payment information is always encrypted during transfer.
You may not reproduce, duplicate, sell, resell, or exploit any portion of our services without express written permission.
3. Accuracy, Completeness & Timeliness of Information
Information on this site is provided for general purposes and should not be relied upon as the sole basis for decision-making. We reserve the right to modify content at any time without obligation to update.
4. Modifications to Service & Prices
Prices and availability of products are subject to change without notice. We may modify or discontinue any service or product at any time. We are not liable for any modifications, price changes, suspensions, or discontinuances.
Contract Formation
Product listings do not constitute a binding offer. By placing an order, you submit an offer to purchase. Acceptance occurs only when we dispatch the goods or explicitly confirm acceptance.
Statutory Warranty
Your statutory rights regarding defective products remain unaffected.
5. Products or Services
Some products may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Returns Policy. We aim to display product colors and images accurately but cannot guarantee exact representation due to monitor variations.
All products ship directly to consumers from suppliers in China. Any customs duties or import fees are the responsibility of the customer.
6. Accuracy of Billing & Account Information
We reserve the right to refuse or cancel any order at our discretion. You agree to provide accurate, current, and complete account and payment information and to update it as necessary.
7. Optional Tools
We may provide access to third-party tools that we do not control. Use of these tools is at your own risk, and we provide no warranty or endorsement.
8. Third-Party Links
Third-party content may be included on our site. We are not responsible for third-party websites or materials, and complaints regarding them should be directed to the respective third party.
9. User Comments & Submissions
By submitting comments, suggestions, or other materials (“Comments”), you grant us a non-exclusive, royalty-free, perpetual right to use, edit, publish, and distribute them. You are responsible for ensuring that your Comments do not violate the rights of any third party or contain unlawful or harmful material.
10. Personal Information
Submission of personal information is governed by our Privacy Policy.
11. Errors, Inaccuracies & Omissions
We reserve the right to correct any errors or inaccuracies related to product descriptions, pricing, promotions, shipping charges, and availability. Orders may be modified or cancelled if errors are detected.
12. Prohibited Uses
You may not use our website or services:
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For any unlawful purpose or to solicit unlawful acts
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To infringe intellectual-property rights
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To harass, abuse, defame, or threaten others
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To submit false or misleading information
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To upload malicious code or interfere with site security
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To collect personal information of others without consent
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To spam, scrape, or otherwise misuse the website
Violation may result in termination of access.
13. Disclaimer of Warranties & Limitation of Liability
Our services and products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error-free service.
Velastra and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the site, to the extent permitted by law.
14. Indemnification
You agree to indemnify and hold harmless Velastra, its affiliates, officers, and employees from any claims, damages, or expenses arising from your breach of these Terms or violation of applicable law.
15. Severability
If any provision is found to be unenforceable, it will be severed without affecting the remaining provisions.
16. Termination
Obligations incurred prior to termination survive termination. Velastra may terminate your access for breach of Terms without notice.
17. Entire Agreement
These Terms, together with all policies posted on our website, constitute the entire agreement between you and Velastra. Any ambiguities will not be construed against Velastra.
18. Governing Law
These Terms and any agreements shall be governed by and construed in accordance with the laws of the United Kingdom.
19. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms at our discretion. Continued use of the site constitutes acceptance of changes.
20. Contact Information
For questions regarding these Terms, please contact us at:
Email: aaronbansi@outlook.com
Address: 58 Larch Crescent, UB4 9DP, United Kingdom